Hotstar, India’s largest video streaming service with greater than 300 million customers, disabled help for Apple’s Safari net browser on Friday to mitigate a safety flaw that allowed unauthorized utilization of its platform, two sources conversant in the matter advised TechCrunch.
The incident comes at a time when the streaming service — operated by Star India, a part of 20th Century Fox that Disney acquired — enjoys peak consideration as hundreds of thousands of individuals watch the continuing ICC World Cup cricket event on its platform.
As customers started to complain about not having the ability to use Hotstar on Safari, the corporate’s official help account asserted that “technical limitations” on Apple’s half had been the bottleneck. “These limitations have been from Safari; there may be little or no we will do on this,” the account tweeted Friday night.
Sources at Hotstar advised TechCrunch that this was not an correct description of the occasion. As a substitute, firm’s engineers had recognized a safety gap that was being exploited by unauthorized customers to entry Hotstar’s content material, they mentioned.
Hotstar intends to work on patching the flaw quickly after which reinstate help for Safari, the sources mentioned.
The safety flaw can solely be exploited by Safari’s desktop and cellular browsers. On its web site, the corporate recommends customers to strive Chrome and Firefox, or its cellular apps, to entry the service. Hotstar declined to remark.
Hotstar, which rivals Netflix and Amazon Prime Video in India, maintains a powerful lead within the native video streaming market (based mostly on variety of customers and engagement). Final month, it claimed to set a brand new international file by drawing greater than 18 million viewers to a reside cricket match.